Let me tell you, these bloody numbers do not work. I phone up for apple customer services the other day, the number I got was for freeserve.

Not long ago I phoned for a shop in watford and got one in Brighton.

Who the hell thought this would be a good idea?

Who complianed in the first place that 192 was bad? I certainly didn't.

Do you know that on average you are charged 20p extra per minute if they put your through directly!

Bunch of arse.

Gareth, since you are on the internet all the time anyway, why now just use the bt or yell on-line facitities. They're free, and you will get a result comensurate with your own ability, rather than that of some guy with dodgy facial hair and 70's running gear.

www.bt.com, then 'Go' in the 118 500 Directory Equiries box.
www.yell.co.uk

I think it's www.bt.co.uk
Tony

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Originally posted by garyi:
Who the hell thought this would be a good idea?

Who complianed in the first place that 192 was bad? I certainly didn't.

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I read in The Daily Telegraph many months ago that this was due to some obscure European Union Directive to deregulate the directory equiries market, and has already been enforced in other member countries.

Dunno how much of that is true but it wouldn't surprise me if it was, and nobody wanted any of us phone users to know about. On the other hand it could be a pro-Tory Daily Telegraphy spin story...

quote:

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Bunch of arse.

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Why stop there? Surely you mean it's a pile of shit?

"Murphy was an optimist"

Garyi

I have always been satisfied with the service Maureen gives. 118 212.

ag

I use 118 500 (BT) and have no complaints.

Just don't let 'em connect the call!

Alex; just exactly what sort of service does Maureen provide?

JN

A satisfactory one

I have no idea whether Maureen is quicker or cheaper than BT or the stupid running men, but the prospect of a burly chap (possibly called Dave) answering the phone as 'Maureen' never fails to raise my spirits.

And the adverts are genius.

ag

My wife had problems with 118-500 - she was told that the facilty that she wanted to call did not exist (Some health helpline)despite the fact that this helpine was advertised regularly on TV.

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I think it's www.bt.co.uk

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Yes Tony, that works as well.

I am still trying to work out the deregulation aspect - how do you deregulate something that is free?

Mike

It wasn't free: BT (192) had the monopoly.