Visit the Naim E-Store
Naim Audio Main Website    forums  Hop To Forum Categories  Naim Users  Hop To Forums  Hi-Fi Corner    CD5i-2 "Error"
Go
New
Find
Tools
Reply
  
  Login/Join 
Member
Posted
Occasionally when placing CD in CD5i-2 the display "Err" comes up. Player sounds like it is trying to recognise the CD but gives up. Last night I tried several CD's and it would not take any. On switching off then on after 5 mins. everything was OK. Is this just another NAIM foible like transformer humming or a problem with the new DAC being used ? Comments very welcome.
 
Posts: 46 | Registered: Tue 05 February 2008Reply With QuoteEdit or Delete MessageReport This Post
Moderator
Posted Hide Post
Calum,

you should contact your supplying dealer or else the Naim factory. Sounds like there's a problem with the laser mechanism.

Richard
 
Posts: 1653 | Location: Salisbury, Wiltshire, UK | Registered: Wed 11 September 2002Reply With QuoteEdit or Delete MessageReport This Post
Administrator
Posted Hide Post
I would strongly advise you to pass this enquiry through your retailer to Naim during your warranty period.


So - that makes two of us.
 
Posts: 5925 | Registered: Thu 29 April 2004Reply With QuoteEdit or Delete MessageReport This Post
Member
Posted Hide Post
if they are Cd from one of the major labels like Sony, EMI, DGG, philips then there is a problem otherwise, i hated it but i ahve to say, that's a thing you have to live with. i only ever have problem with CD-Rs by Dell Lap-tops.

but when it plays music, u just have to listen and forget about the pain.
 
Posts: 475 | Location: Hong Kong | Registered: Sun 03 September 2006Reply With QuoteEdit or Delete MessageReport This Post
Member
Posted Hide Post
I had this with my CD5i - dealer replaced it.
 
Posts: 51 | Location: By the Sussex sea side (UK) | Registered: Thu 27 December 2007Reply With QuoteEdit or Delete MessageReport This Post
Member
Posted Hide Post
Sat. 12th Jul. : Took CD player to dealer.
Mon. 14th : NAIM agreed to replace.
Wed. 16th : Replacement arrives at dealer.

By any standards this is a fantastic piece of customer service by the manufacturer. Come to think of it the bottom of the CD drawer used to scrape on the main body which dealer thinks may have affected alignment of CD or something.
 
Posts: 46 | Registered: Tue 05 February 2008Reply With QuoteEdit or Delete MessageReport This Post
Member
Posted Hide Post
Same thing happened to mine....
 
Posts: 113 | Registered: Fri 03 March 2006Reply With QuoteEdit or Delete MessageReport This Post
Member
Posted Hide Post
quote:
Originally posted by Calum F:
Sat. 12th Jul. : Took CD player to dealer.
Mon. 14th : NAIM agreed to replace.
Wed. 16th : Replacement arrives at dealer.

By any standards this is a fantastic piece of customer service by the manufacturer. Come to think of it the bottom of the CD drawer used to scrape on the main body which dealer thinks may have affected alignment of CD or something.


Same with my Nait5i, quickest turn around, no questions asked replacement of a component I have ever experienced.

rega1
 
Posts: 320 | Location: searching for second hand LP's | Registered: Sun 24 February 2008Reply With QuoteEdit or Delete MessageReport This Post
 Previous Topic | Next Topic powered by eve community  
 

Naim Audio Main Website    forums  Hop To Forum Categories  Naim Users  Hop To Forums  Hi-Fi Corner    CD5i-2 "Error"

© Naim Audio Ltd, 2006.