I have just noticed that my CDX is not sitting level on my stand. At rest, it balances on only three of it's feet (missing the rear left). If I lean on the rear left, it rocks slightly.
Normally, this does not appear to be a problem as it is fairly sturdy on the three feet.

I am guessing that the stand is flat (it's a demo hutter racktime basic).

Is there a simple cure ?

Thanks

Gareth

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Is there a simple cure ?

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Maybe not a cure but you could determine if your CDX is level by placing it on a supported (to prevent it from bending) piece of glass. Then at least you know what is causing the rocking, the CDX or your rack.

Richard.

I had the same problem with my rubber feet on my 62 if I swop the feet about its O/K I guess its got two left feet. Are they rubber or metal? I seem to remember that some CDs had metal feet, if so they should be all the same height, maybe some one from Naim could tell you what to do if they are metal.

pete

When my CDi was installed at my home by Naim dealer, it had the same problem I guess because of the MDF shelf. The dealer stabilized the CDi carefuly (he is a very fundamental and a great pro) with pieces of paper he put under the unbalanced leg.

Not like your experience, it was very important, and the stabilized CDi sounds more detailed and louder compare to the sound of the unbalanced situation.

Arie

[This message was edited by Arie_Gur on THURSDAY 23 November 2000 at 12:45.]

[This message was edited by Arie_Gur on THURSDAY 23 November 2000 at 12:46.]

Ihad the same problem with my old CDS sitting on a Mana table. If you speak to those awfully nice people at naim , they will be able to supply you with metal spacers to go under your feet. You break off as many as you need from the amount supplied , as each spacer is very thin .
This should solve your problem.

Hope this helps

Trevor Impett - NAP500 Aspirator

I have a cheap table - so maybe it has its own advantages....

Anyway the paper did help a lot - you can try it it is cheaper than Mana ....

Arie

How has the Hutter changed the sound / presentation of your CDX? Did you like it?

Bob.

FWIW with only 3 feet your player is underperforming which is a pity as its capable of so much more.

4 feet and closer to the music,they can,t cost that much.

hooch

ps try it with no feet you might be suprised

[This message was edited by redbug on THURSDAY 23 November 2000 at 21:21.]

6mm glass(cheapest flatest surface available to humankind)should be sufficient to check feet levels.Try a bathroom mirror.Use a spirit level to check the glass,Mana make a trick spherical level and Vuk has a superduper one but I don,t know what it is.

Does call into question whether or not Naim Audio,s quality control is up to scratch.Personally I think its a damaged unit rather than a duff one.

FWIW SOME of the players using metal feet tend to rattle when sited on glass.As theres no give between glass and metal its not suprising but is very easy to cure.There may be some out there putting blame on the glass deforming and being the cause.They are mistaken in the case of 6mm glass which is more than adequate to support a light weight player and prehaps the odd hockey puck.

Cheers hooch

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6mm glass(cheapest flatest surface available to humankind)should be sufficient to check feet levels.

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This is a good suggestion. I would also adjust your chosen stand feet with a spirit level, then very gently hold / exert very gentle upward pressure on the four corners (in turn) of the player to see if all four feet are making the same sort of contact with the platform.

If the player is not level Naim make some levelling shims which will sort the rocking out.

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Does call into question whether or not Naim Audio,s quality control is up to scratch

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Your assertion is very different to my experience. When I visted the factory I was amazed at the rigour that went into Naims quality control.

Dev

Regards

Nei

I mentioned that the player in question may be duff and recommended changing the feet.As far as I,m aware Naim Audio quality control is such that I believe his has been damaged rather than having a duff one.

Insinuations such that Naim Audio cannot produce a bit of kit that cannot sit correctly,requires shims and or pads is one that I cannot accept.Even the Japanese can get their kit to sit level.Think about it,some Naim kit can cost upwards of £10,000 do you really think it is engineered so poorly as to require paper or whatever to stop it rocking.

I recommend sending the unit back for Naim to have a look at.I have 10 black boxes and none of them rock and all the other Naim kit I,ve had has also never rocked.

Hope this helps hooch

[This message was edited by redbug on FRIDAY 24 November 2000 at 19:08.]

"Not even feet" It sounds so familiar to me. I also have a cdx sits on hutter racks. Funny enough, there is a small gap between the far left foot and hutter. I brought my cdx to Naim factory on Wednesday to have a check on playing HDCD disks. I mentioned the problem to Mark Raggette (the service manager) at the factory. At first, I thought it must be a faulty unit on cdx. When Mark checked the inside of cdx and rescrewed back the four feet, then he placed it on a glass test table to see the balance of the player. It WAS "visiblely" all level!! He did mentioned that if I still cannot get it level at home, he would supply me with some shims.

It's still not level on the rack, and it's still the far left corner. I'll give Phonography a call tomorrow.

ps: thanks Mark

cheers wan-chun

better still, for the dosh u paid send it back straight to naim.

regards

My CDX sat very stably on all four feet.

My new CDS-II has a dog tag (over 1mm thick) under one foot to make it level. I presume that levelling the feet should normally be part of the CDS-I to -II upgrade process. The metal feet are an important part of the system design - are they really doing the biz' with only three in contact?

My mate (who uses the nym Juan here) found that his CDS-II also has uneven feet. Something is going on here...

My dealer has promised to get some shims. We'll see what difference that makes.

For info, we tried replacing the SO under this player last night. It made a huge difference, so table comparisons are probably not completely invalidated.

cheers, Martin

better still, for the dosh u paid send it back straight to naim.

ps i listened to hutter and phonography (excellent dealer btw) its pretty good but expensive and am not sure about value for money. i am very keen to have a to my gear using isoblue the latest wooden rack soon to hit the markets (check isoblue.com)

regards

better still, for the dosh u paid send it back to naim for repair.

ps i listened to hutter vs quadraspire (ever hate the latter so...) at phonography (excellent dealer btw). hutter is pretty good but expensive and i am not sure about its value for money. i am very keen to have a listen to my gear using isoblue the latest wooden rack soon to hit the markets (check isoblue.com) or read the latest hifi+

regards